Call customers from Ah Va
Call from your browser, have Ah Va ring your phone first, or send Ah Va to make the call. Every attempt is logged against the lead.
Click the green Call button at the bottom right of the dashboard, pick Phone or WhatsApp, and enter the customer's number.
Three ways to make a phone call
- Talk now, in your browser: use your computer's microphone. Customers see the business number, not yours.
- Talk to them yourself: click Ring my phone. Ah Va rings your mobile first, then connects you to the customer.
- Let Ah Va handle it: pick what the call is for and click Send Ah Va.
Watch out
On a call, hang up before switching pages or closing the tab. Leaving the page drops the call.
WhatsApp calls
In a chat, click WhatsApp call (you). The first time, the customer is asked to allow calls from your business; once they tap Allow, click Call again. WhatsApp limits how often you can ask.
Log every attempt
After a browser call, Ah Va asks how it went. For calls from your own phone, click Log call on the lead and choose No answer, Voicemail or Connected, with an optional note. The first attempt moves a new lead to Contacted.
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Message the Ah Va team
Tell us what you were trying to do. A screenshot helps. Or email hello@ahva.com.sg.