Help centre/What's new
What's new in Ah Va
The latest improvements, newest first. Each one links to a guide.
A help centre, with videos
Step-by-step guides for every part of Ah Va, searchable, with short videos where a picture helps.
Read the guideDisconnect a WhatsApp number, and keep or delete its chats
Every WhatsApp number now has Disconnect from Ah Va. The account owner can also erase every chat and contact that came in on it.
Read the guideGuided set-up for WhatsApp Business app numbers
A step-by-step companion walks you through Meta's window and your phone, then proves it works with a real message.
Read the guideChoose who Ah Va answers, per number
Every new chat, only people not in your saved contacts, or nobody yet while she tracks enquiries.
Read the guideKeep your WhatsApp Business app, and let Ah Va answer the same number
No new number to publish. Your app keeps working on your phone, and your chats sync both ways.
Read the guideAh Va settings on the Conversations page
Change how long Ah Va stays quiet after your team takes over, how long she waits before replying, and spam screening, right where you work.
Read the guideDesktop alerts and an Unread filter
Get an alert with sound for new messages, see the unread count in your browser tab, and show only chats nobody has opened yet.
Read the guideSee which number a reply goes out from
Every chat names the WhatsApp number your reply will come from, and accounts with two or more numbers can filter by line.
Read the guide
Still stuck?
Message the Ah Va team
Tell us what you were trying to do. A screenshot helps. Or email hello@ahva.com.sg.