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Your first hour with Ah Va: the set-up checklist

Your home page lists nine set-up steps. Here is what each one does and the quickest way through them, so Ah Va starts answering real customers.

Updated 4 min read

Open Home in Ah Va and you will see Get the most out of Ah Va, with a progress count. Each line ticks itself off once it is done. Work down the list:

  1. Test Ah Va in your browser. Hear her handle a call before any customer does. How the test call works.
  2. Connect your Google Calendar, so she books into real availability. Connect your calendar.
  3. Add your knowledge or SOP. Teach her your services, prices and script. Teach Ah Va about your business.
  4. Add your Google review link, so happy customers get a review request after each appointment.
  5. Set a transfer-to-human number, for callers who need a person. Transfer callers to your team.
  6. Add the website widget, so visitors can talk to Ah Va from your site. Add the voice widget.
  7. Get your Singapore phone number for real inbound calls. Get your number.
  8. Connect your WhatsApp. Keep your WhatsApp Business app number, or give Ah Va her own. Connect WhatsApp.
  9. Go live on WhatsApp. Test first, then mark the line live.

Tip

Short on time? Do the test call, your knowledge and WhatsApp first. Those three are what customers notice.

Open your home page

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